Legal Notice / Impressum

Legal Notice / Impressum

SOTEO S.R.L. is a limited liability company (Societate cu Răspundere Limitată) registered and operating under the laws of Romania, managing this B2C e-commerce platform for haberdashery, sewing accessories, and DIY creative crafting supplies.

Registered Office: Sat Turnu, Oraş Pecica, Strada 12, Nr. 13, Judeţ Arad, Romania. Commercial Registry Number (Nr. Reg. Com.): J2/989/27.06.2024. Unique Identification Code (CUI / VAT Number): 50292777. Value Added Tax Identification Number for intra-EU operations: RO50292777. European Unique Identifier (EUID): ROONRC.J2/989/2024.

Legal Representative: Marius Paun. Official Contact Email: office@soteo.eu. For customer support, order inquiries, or return requests, please submit a support ticket directly through your customer dashboard.

Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform to resolve consumer disputes out of court, which you can access at http://ec.europa.eu/consumers/odr. Soteo is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.